Howard Pincham uncovered a leadership lesson decades back when he labored at Hyland Software. In the open office environment surroundings, Pincham watched as then-CEO A.J. Hyland took the last glass of drinking water from a cooler, then changed the empty jug with a comprehensive a single. “I was struck by this man, the CEO of a substantial organization, shifting the drinking water for absolutely everyone else,” Pincham claimed. Pincham tries to carry that method to his perform as chief info officer at Koinonia Properties, a nonprofit that supplies dwelling areas and encounters for those with intellectual and developmental disabilities. What IT difficulties have you experienced to handle at Koinonia? I…