What a difference 20 years makes! Back then, AI was reserved for Sci-Fi fantasies and the sharing economy was more hippie than hipster. Consumers were receiving Netflix DVDs in the mail and realizing Amazon sold more than books and video games. And no one had migrated to the cloud or started living on their phones, either. The c-suite hyped being global and diverse, while the front lines remained mostly local and uniform. Of course, Big Data was relegated to gigabytes of information that everyone collected — and no one used. Let’s face it: If you asked people what SEO meant in 2001, they’d probably assume it was self-help lingo: Stay…