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Crisis Management Lessons From Southwest Airlines’ Meltdown
BALTIMORE, MARYLAND – October 11: A Southwest Airlines airplane taxies from a gate at Baltimore … [+] Washington Worldwide Thurgood Marshall Airport on Oct 11, 2021 in Baltimore, Maryland. Southwest Airlines is working to capture up on a backlog right after canceling hundreds of flights above the weekend, blaming air website traffic manage difficulties and climate. (Photo by Kevin Dietsch/Getty Photographs) Getty Photos As Southwest Airways struggles to recover from its temperature-linked meltdown, crisis administration and crisis interaction classes have previously emerged that small business leaders must retain in head right before they have to confront their individual disaster. ‘The Importance Of Modernization’ “The most important lesson other business leaders…